Customer Survey

 

Being responsive to customer needs is vital to the long-term success of any business, and the lift truck business is no different. McCall Handling has been providing the best forklift products and services in the Mid-Atlantic region since 1948. We’re a leading new forklifts dealer in Baltimore and all of Maryland, Virginia and Delaware. Whether you come to us for material handling equipment sales or service or need cost-effective lift truck rentals for your temporary equipment needs, we can handle it all.

We Value Your Input

We pride ourselves on providing our customers with the highest level of customer service. If you made a purchase, had service work performed, or bought parts and accessories from us, we want to hear what you think. As a company that places a high value on continuous improvement, we want to hear what our customers have to say. We’ll use your input to add to and upgrade our services when needed so we continue to provide superior service to our large and loyal customer base. 

Please Take a Minute to Fill Out Our Survey 

If you’ve chosen McCall Handling for lift truck rentals, sales or service in the past, please fill out the customer satisfaction survey below and let us know how we're doing. Use our five-star scoring system to rate our performance and quality in key areas including purchasing, sales, financing and insurance, parts, service and accessories. You can also let us know about the quality of the total dealership experience. Use the comment box to elaborate on your selections and to provide any other information you feel is pertinent. You can also indicate if you’d like us to contact you to follow up on your comments or survey responses. We take the time to read every survey!

Find Out What Other McCall Handling Customers Have to Say 

Over the course of more than 65 years as a new forklifts dealer in the Mid-Atlantic region, we’ve been able to meet the needs of organizations of all types and sizes, whether you’re looking for lift truck rentals in VA or MD or beyond. Our extensive customer roster includes the County of Fairfax in Virginia, 84 Lumber and the U.S. Defense Intelligence Agency, to name a few. Many of our satisfied customers have been kind enough to sing the praises of our lift truck products and services by providing glowing testimonials.

To view what others have to say about us, view the Testimonials page. If you’re a McCall Handling customer and are happy with our services, feel free to offer a testimonial of your own!

How Did You Hear About McCall Handling?

We're always looking for the best ways to reach more companies in the Mid-Atlantic region that could benefit from our products and services. You can help us evaluate our marketing efforts by letting us know how you heard about our company. Just check any of the boxes that apply.

We Appreciate Your Business

Thank you for being a McCall Handling customer and for helping us become one of the most trusted forklift dealers in the region. We look forward to the opportunity to continue to serve your lift truck needs in the future! 

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